A message from our CEO

“We remain as committed as ever to providing an inspiring and relaxed space for our customers to work and meet.

Having a place in which we can connect with others, safely – face-to-face – is more important now than it has ever been. I’m confident that with everyone’s collaboration and cooperation, we can create an environment that truly lifts and supports you during this next chapter.”

John Drover
CEO

Octagon Point, St Paul's - communal area

House Rules

We’ve introduced a few new rules to help keep everyone safe. 

 

• Always keep a safe, social distance from others in all areas of the building.

 

Lounge Social Distancing
*This is an example illustration. All seating arrangements will adhere to a 2m distancing policy.

 

• Only one person in the lift at a time - and only to go up.

Use the stairs to get down (if you’re able). Some buildings may vary this rule if safe to do so.

 

Social Distancing - Lifts
*This is an example illustration. Each club will have a tailored plan based on the layout.

 

• Our team will wear face masks, and you must ensure that you, your teams and guests do too in all the communal areas.

This includes lounges and kitchens. A range of PPE, including face masks, is available to purchase from reception, or pre-order from your GM. View the catalogue of available items here. 

• All customers and guests must check-in via the NHS Test & Trace app. Please scan the QR code at reception.

This is to support Government track and trace requirement.

• All guests must be pre-announced to reception, before they arrive. 

They must also show ID and sign in when they arrive.

• Hand-sanitiser must be used on the way in and out of the building - every time.

We’ll provide this in all reception areas.

• All desks must be left clear at the end of each day, so we can sanitise the furniture effectively.

• Follow your building’s new seating and capacity guidance, to help maintain safe distances.

 

Social Distancing - Circulation

A different approach

 

There are a number of ways you and your team can adjust your day and ways of working, to help with workplace distancing – on your way to and from Argyll, and within it.

GO BEYOND

We can offer you a number of ways to position your team more safely. You can access our available shared meeting rooms, hot-desks and lounge – for free. Or speak to your GM about securing additional private space.

ASK FOR ASSISTANCE

Consider temporarily reconfiguring your layout to enable a greater distance between people. Our team is available to move your furniture if you need help.

RIDE TO WORK

We’re increasing our bike storage to make it easier for you and your team to choose to ride in, rather than take public transport.

BE FLEXIBLE

Consider staggering your team’s working hours so you can travel when transport is quieter, and to reduce the number of people in your office at any one time.

The new clean

We want all our customers to feel safe and confident in our buildings. Cleanliness and hygiene are fundamental to this, so we’ve implemented many new measures that will allow you – and our team – to maintain enhanced hygiene standards.    

 

• All our workspaces have been thoroughly deep-cleaned. Our HVAC systems have been subject to an on-going maintenance regime that uses the latest anti-bacterial products.

• We've implemented enhanced cleaning throughout the day, particularly in communal areas. Don’t forget to clear your desk at the end of each day so this can be done effectively. 

• All our water systems have been flushed and lift safety checks were carried out before they were put back in service.

• Our Reception desks are fitted with hygiene screens. They’re there to protect you, your guests and our team.

• Our team will wear face masks, and you must ensure that you, your teams and guests do too in all the communal areas.

• Hand sanitiser is available throughout the building. Please use it as often as possible, and don’t forget that it must be used on the way in and out the building.

• Meeting rooms are sanitised between bookings, but you’ll also find anti-bac wipes in all rooms for further reassurance.

• We’ve stocked the kitchens with disposable cups to reduce the risk of contamination. Please use them.

• In all kitchen areas, we ask that you wash your hands thoroughly before and after eating. 

• For the time being, we've removed newspapers and magazines from our communal lounge areas. 

• All in-coming mail is handled by our team, wearing PPE, and will be distributed to customers.

Risk Assessment

Risk Assessments

Please read our guide to the mandatory risk assessments that must be conducted before returning to work

Keep reading for further details about the health and safety procedures we are following during this time, and going forward. 

• Whilst vigilantly monitoring and adapting to government guidance, our statutory duties in regards to Planned Preventative Maintenance (PPM) remain largely unchanged. Our buildings have been and will be subject to PPM regimes in line with Guidance SFG20. All of our mechanical and electrical equipment remain in a fully serviced condition so as to ensure the health, safety and welfare of both our customers and our teams. 

• During ongoing maintenance, our HVAC systems (Heating, Ventilation & Air Conditioning) are cleaned with RTU Evaporator cleaner and disinfectant. This product contains QX-60 – a high strength disinfectant that kills 99.9% of germs in 60 second or less.

• Lifts have been brought back into full service under the supervision of an engineer.

• A team of engineers is conducting a weekly flushing of all water outlets across the portfolio. This will increase the turnover of water in our systems and tackle the risk of legionella. Coupled with ongoing water sampling and temperature testing, we are able to ensure and verify the quality of our water.

• We’ve implemented practicable HVAC measures such as increasing the flow of fresh air and increasing cleaning and disinfection. We have and will continue to consider guidance from various sources, including but not limited to BESA (Building Engineering Services Association) and CIBSE (Chartered Institution of Building Services Engineers) to ensure the safety of our systems.